''policies''
🛡 Privacy Policy
At OraLux, we value your privacy.
Your personal details are safe and used only for order processing and service improvement.
We never share or sell your information to anyone.
💸 Return & Refund Policy
We accept returns within 7 days for defective or wrong items.
A ₹200 return shipping charge and 10% restocking fee apply to all returns.
Refunds are processed within 5–7 business days after product inspection.
📜 Terms of Service
By using OraLux, you agree to our terms regarding product use, payments, and conduct.
We reserve the right to modify prices, cancel orders, or update policies anytime.
All transactions are processed securely and fairly.
🚚 Shipping Policy
All orders are shipped through Meesho logistics partners within 1–3 business days.
Delivery usually takes 5–10 days across India.
You’ll receive a tracking link once your order is dispatched.
📞 Contact Information
Need help or have a question?
Email us at oralux.service@gmail.com or visit oralux.it.com.
Our team replies within 24 hours (Mon–Sat, 10 AM – 7 PM).